Frequently Asked and Answered Questions

Is my computer worth repairing?

There are many things to consider.

  • Is it more than 5 years old?
  • Do you use any special programs that cannot be reinstalled?
  • What is the cost compared to a new computer?

Will my computer support Windows 11?

  • Windows 11 require certain components, which we could test with a free application from Microsoft.
  • It may, if your computer is less than 3 years old.
  • Your computer may already be able to receive a free upgrade which can easily be checked.

How long will it take before my computer is returned?

  • Typically, we are able to return your computer the next day, however it is all dependent on the severity of the issue.
  • We don’t stock much hardware these days due to the numerous computer component variations. Once the issue is identified and the faulty component has arrived it is possible your computer can be picked up the next day.

Is J.A.C. Technical Services, LLC Insured?

Yes, we are fully insured for property damage as well as data loss with both Liability Insurance and Errors and Omission Insurance policies.


How many years have you been in business?

We have been in business for nearly 25 years, serving the Lehigh Valley and surrounding areas.

We have helped both Businesses and Home users in countless ways with all aspects of computing.